We are seeking an exceptional person who is committed to making a positive difference for deaf and hard of hearing North Carolinians.

As the second in command at the Division of Services for the Deaf and Hard of Hearing (DSDHH), the Assistant Director functions as the chief operations officer. This position is responsible for ensuring the efficiency and effectiveness of the day to day business flows, including identifying issues and developing solutions.

Applicants must apply via the following website:

Job responsibilities include the following:

Ensures all services and operations are effectively documented in policies and procedures
Responsible for the operational support for the NC Council for the Deaf and Hard of Hearing
Works with the Director and managers to prepare budgets as directed by the Department and the NC Utilities Commission, which may include review of revenues/expenditures, development of budget proposals or revisions to existing budgets
Supervises six (6) positions: Community Resources Program Manager (which oversees the Division’s seven regional centers), Telecommunications Resources Program Manager, Deaf/Deaf-Blind Services Coordinator, Hard of Hearing Services Coordinator, Communication Access Manager, and jointly with the Director, the Director’s assistant
Indirectly supervises 59 positions, most of which are based at the regional centers

Salary Grade: GN15
Recruitment Range: $56,046 – $83,000
Position: 60043228

About the Division of Services for the Deaf and Hard of Hearing (DSDHH):
The Division of Services for the Deaf and Hard of Hearing works to ensure that all Deaf, Hard of Hearing, or Deaf-Blind North Carolinians have the ability to communicate their needs and to receive information easily and effectively in all aspects of their lives, especially their health and well-being.

Knowledge, Skills and Abilities / Competencies
To receive credit for all your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
Please refer to the link below for additional information:

Demonstrated experience managing a service delivery organization with multiple staff
Proven Knowledge of administrative and management principles, practices and techniques as well as organizational behavior and structure
Solid knowledge of and experience in service management and the psychosocial implications of providing services to Deaf, Hard of Hearing, and Deaf-Blind people
Demonstrated ability to speak and communicate on matters of public relations that foster and promote networking relationships through public speaking with internal and external groups, various stakeholders and other public entities
Proven record of building relationships and partnerships with government and/or non-profit agencies and organizations
Proficiency in sign language
Management prefers candidates with the following:
Fluent in American Sign Language
State Government Executive Level Management Experience
Master’s degree in public administration, management, or business preferred
Minimum Education and Experience Requirements
Bachelor’s degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, including one year of supervisory program experience;
An equivalent combination of training and experience.


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