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Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create innovations that impact billions of lives around the world. You can help us achieve our mission.

The Accessibility Team has a challenging and outstanding career opportunity to build on both your great management and American Sign Language (ASL) experience within the dynamic environment of our Corporate Responsibility organization. This position is part of the Accessibility team that works across the company to help design and build inclusive and accessible products for all abilities.

Responsibilities

Schedule American Sign Language requests, leveraging multiple interpreters or suppliers for employees, who are deaf or hard of hearing employees.

Coordinate and schedule day-to-day ASL and Captioning Services requests for employees who are deaf or hard of hearing employees.

Coordinate and execute contracts, billing and PO management for any supplier/contractor services and develop and manage supplier relationships

Manage a team of in-house ASL Interpreters, including their career development and performance management. 

Collect feedback from all internal employees/clients and external stakeholders to drive continuous process improvement in Microsoft’s interpreting services. 

Build roadmap to attract and retain ASL interpreters. 

Ability to be a champion the deaf/HoH employee experience. Reduce barriers to ensure productivity for all employees.

Innovate on the way we bring our services to our employees.

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