Ethical Practices Systems Specialist

May 21, 2022

Remote: Yes
Job Summary:
POSITION: Ethical Practices Systems Specialist

CLASSIFICATION: Specialist, Full-time, Salaried (with benefits), Remote, Exempt

REPORTS TO: EPS Administrator

APPLICATION DEADLINE: May 31, 2022

SUMMARY:

The Ethical Practices System (EPS) Specialist enhances the mission of the Association by supporting the coordination of the RID’s grievance system, referred to as the Ethical Practices System (EPS). The EPS Specialist is part of a team committed to the practical application of ethics, specifically the NAD-RID Code of Professional Conduct (CPC), to the interpreting and transliterating professions, as well as to RID members and certification holders and the handling of the organization’s grievance process against allegations of violations of the NAD-RID CPC. The EPS Specialist will assist the EPS Administrator in addressing a broad range of issues as applied to ethics, credentialing, and professional standards and discipline in three core areas: EPS case management, document management, and process management. The EPS Specialist will assist with processing of complaints regarding alleged violations of the NAD-RID CPC following the practices and procedures outlined in the EPS Manual.

Deadline to Apply: 06/01/2022
Functions/Duties/Responsibilities:
  • Assist with correspondence and inquiries from members and stakeholders regarding ethics related issues, information and referral and technical assistance. Organize inbox and case information as needed in Case File
  • Assist with creation, organization, and maintenance of Case Files, including the complaint, response and any evidence provided by either party
  • Assist with general inquiries regarding the EPS, including referring to Ethics Website, providing copies of documentation (Complaint Form, CPC, CPC in ASL, EPS Policy Manual, etc) create and share links to ShareFile to upload ASL Narratives
  • Assist with updating Case Tracking, including ensuring parties comply with established timelines and monitoring case thorough process
  • Assist Administrator with inquiries regarding case status
  • Simple case review using established criteria in EPS Policies
  • Create case and load case information into RID’s member database
  • Assist with coordination of mediations, including logistics, location, travel of mediators if needed and tracking reimbursements and other financial costs associated with mediation
  • Assist with compilation of data for organization’s Annual Report and other special requests by members, Board or other departments
  • Assist with the provision of accessible material (Braille, specific fonts and formats) upon request
  • Assist with updating forms and policy manuals
  • Other duties as assigned
Qualifications/Requirements:
  • Bachelor’s degree or higher, preferably in communications, ASL, English, Deaf Studies, Interpreting, ethics, justice, philosophy, health studies, social work, sociology/psychology, social justice, or a related area
  • At least 3 years of related experience in the responsible administrative experience supporting a unit or project within a complex organization
  • ASL and written English fluency required
  • Proven diplomacy skills and commitment to customer service
  • Experience with database programs
  • Excellent attention to detail, accuracy, and independent decision-making
  • Ability to prioritize tasks and meet strict deadlines
  • Strong interpersonal and communication skills
  • Ability to work independently while also working collaboratively with a team to develop and carry out projects and duties
  • Demonstrated administrative and coordination skills
  • Excellent organizational skills with attention to detail, accuracy and confidentiality
  • Proficiency in Microsoft Office and Google products
Additional Notes: SALARY AND BENEFITS

This is a Specialist-level position with a salary range starting at $45,000. Salary is adjusted based upon the successful candidate’s experience and qualifications.

RID offers competitive salaries with excellent benefits, including:

Medical/dental/vision/ life insurance
AFLAC
Flexible Spending
401K Retirement contribution matching
Various paid and parental leave policies, and federal holidays off
EAP (Employee Assistance Program)
WMATA Smart Benefits
Flexible schedules and opportunities to work from home
Support for staff volunteerism
TO APPLY: If you are interested in the position, please send a cover letter/video and resume via email, referencing “EPS Specialist” in the subject line, to careers@rid.org for confidential consideration.

The Registry of Interpreters for the Deaf, Inc. is 501(c)3 non-profit, and an equal opportunity employer

 

Email your application by clicking here.