Director of Supports – Deaf Division

Jul 6, 2022

Remote: No
Location: Waltham, Massachusetts
Job Summary:
WCI is seeking to hire a Director of Supports to oversee a cluster of homes within our Deaf division.
Deadline to Apply: 08/30/2022
  • · Support the Division Head in overseeing and managing the day-to-day operations of assigned homes. · Ensure compliance with State and Federal Regulations and WCI Policies and Procedures. · Supervise Coordinators to ensure that payroll and stipend remain within budget. · Ensure that current approved Staff Schedule is followed and recommend the changes to Staff Schedules (specifically the adding or deleting of hours) to the Division Head. · Ensure all Staff Schedules are filled properly to cover day to day operations. · Hire qualified Staff and Relief Staff and promote their development, training and retention. · Supervise and Coach Coordinators to ensure staff and relief are trained in all duties through direct hands-on review, demonstration and feedback. · Ensure the Health and Safety of Individuals. (Personal Well-Being) · Ensure implementation of ISP/IEP Process for each Individual. · Ensure implementation of Human Rights. · Ensure implementation of requirements of Survey and Certification process, “QUEST”. · Develop a relationship and ensure positive communications with DDS, Guardians, family members and outside parties. · Supervise, Manage and Ensure maintenance, cleanliness and stylish décor of homes/sites. · Participate in Referral process, provide input on placement and coordinate with the Division Head the transition and initial setup of supports for Referrals to Division. · Participate in Action Teams · Prepare and participate in Pre-ISP, Team Case Conferences and Risk Management Meetings. · Ensure completion of and provide solutions for identified issues from Semi-Annual Satisfaction Surveys. · Implement, collect and report data on Performance Based Contracting Objectives. · Act as Residential Administrator on Duty (AOD) on a rotating basis weekdays and weekends (at least three (3) times per year, including one Holiday). · Attend and participate in at least one WCI Fundraising event. · Any other duty assigned by your supervisor
  • · Bachelor’s preferred with 4 years of experience in developmental disabilities and at least two years’ supervisory experience. · Fluency in American Sign Language. . Experience managing multiple group homes. · Good communication and supervisory skills. · Excellent organizational, time management and people skills. · Ability to work in a fast paced environment (able to multitask). · Proficient computer skills. · Ability to manage multiple systems, including Confidential, Medical, and ISP Records, Health Care and Financial Reporting Systems


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