Intake
CSD Works staff will meet with consumers to develop an Individual Service Plan (ISP) report, which will include:

• Areas to be addressed, proposed activities, outcomes, methods to track progress
• Schedule, timeline for completion, and persons responsible for each task

Employment Services
Assist consumers in enhancing their strengths, by:

• Improving job skills and appropriate work-related “soft skill’ behaviors to enhance consumer’s employability
• Assisting in the development of work-based skills and motivation, as well as social and life skills
• Training in resume writing and interviewing techniques
• Coordination of job search activities, identifying appropriate job openings

Job Development
Assist consumers in preparing, obtaining, and retaining employment by:

• Identifying labor market trends and finding suitable jobs for D/HH workers
• Maintaining meaningful partnership with employers and businesses to secure viable employment opportunities for D/HH consumers
• Educating employers and companies about disability laws and best practices in hiring D/HH employees

Job Placement
Assist consumers in finding a job and reduce the length of time unemployed, as well as minimize the stress and struggle of the job search process, by:

• Providing access to job opportunities that might not be advertised elsewhere
• Customizing job search criteria, so skills and career objectives can be matched to employment settings

Retention
Help D/HH consumers keep their jobs by:

• Performing regular check-ins with consumers and supervisors
• 30, 60, 90 day evaluations to support both consumers and employers