Intake
CSD Works staff will meet with the consumer to develop an Individual Service Plan (ISP) report, which will include:

• Areas to be addressed, proposed activities, outcomes, methods to track progress
• Schedule, a timeline for completion, and persons responsible

Job Club Training & Coaching
Assist a consumer in enhancing their strengths,

• Improve their job skills and appropriate work-related “soft skill’ behaviors to enhance the consumer’s employability
• Train consumer in overcoming their barriers, and assist in the development skills, motivation, as well as develop their social and life skills
• Teach consumer about resume writing and interviewing techniques
• Coordinate job search activities, identify appropriate job openings

Job Development
Assist a consumer in an organized, planned manner to prepare, obtain, and retain employment.

• Identify labor market trends and find suitable jobs for deaf and hard of hearing consumers
• Maintain meaningful partnership with employers and businesses to secure viable employment opportunities for deaf and hard of hearing consumers
• Educate employers and companies about disability laws and best practices in hiring deaf and hard of hearing employees

Job Placement
Assist a consumer in finding a job and reduce the length of time of unemployed, as well as minimize the stress and struggle of the job search process.

• The consumer will have access to potential jobs that might not be advertised elsewhere
• Skills/ career objectives can be specifically matched to employment settings

Retention
Help deaf and hard of hearing consumers keep their jobs.

• Regular check-ins with consumer and their supervisor
• 30, 60, 90 days evaluation to support both consumers and employers.